Resources for Residents during COVID-19

COVID19 Virus Banner

This page is dedicated to identifying resources to assist residents during the Coronavirus outbreak.

Cloth Face Covering

A cloth face covering should be worn whenever people are in a community setting, especially in situations where you may be near people. These settings include grocery stores and pharmacies. These face coverings are not a substitute for social distancing. Cloth face coverings are especially important to wear in public in areas of widespread COVID-19 illness. Follow this link for more information.

Testing

Testing is available at many locations located across our region. Visit this site to locate one closest to you.

Combination White House - CDC - FEMA logo

US Government - Stay up-to-date with the White House, US Department of Health and Human Services, and the CDC.

fema-logo-blue_trim

Coronavirus Rumor Control - The purpose of this FEMA page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.

Fate Power Switch

The Fate Power Switch gives residential households in the ONCOR power grid the opportunity to join their purchasing power together to obtain a lower electricity rate. Registrants are expected to save between $40 - $50 per month.

Sign up for free here.

211 Texas Logo

211 Texas is available whether you need help finding food or housing, child care, crisis counseling, substance abuse treatment or have nonmedial COVID-19 questions, one number is all you need to know.

COVID-19 Resource Link to Texas.gov

Helpful resource links provided by Texas.gov.

Dallas Regional Chamber

Dallas Regional Chamber, along with partners across North Texas, are connecting workers displaced by the COVID-19 outbreak. Several organizations are hiring a large number of employees. Click the link to find openings in essential industries that have ramped up hiring locally.

Suddenlink Logo

Altice Advantage Internet is offering a free 60-day Altice Advantage Internet that is available for new residential Internet customers. Limited to those who do not have Suddenlink internet service and share a household with a student (K-12) or a college student.

TXU_Energy_Logo

TXU Energy Aid -  Donations from customers, employees, and other Texans to help families keep their lights.

Atmos Logo

Atmos Energy - Community programs that can help pay your natural gas and other utility bills.

  • Atmos Energy has temporarily suspended natural gas disconnections.  
North Texas Behavioral Health Authority NTBHA logo

Mental Health Support Line The North Texas Behavioral Health Authority (NTBHA) is providing a dedicated 24/7 COVID-19 Mental Health Support Line for those experiencing stress and anxiety related to the current state of emergency. 

  • Mental Health Support Line: 833-251-7544.
Rockwall ISD Logo

For up-to-date information regarding Rockwall ISD click here.

Royse City ISD Logo

For up-to-date information regarding Royse City ISD click here

Agency Contact Info Services
Adult Protective Services Hotline Phone: (800) 252-5400 Abuse, neglect and exploitation of adults who are elderly or have disabilities.
Austin Street Shelter Phone: (214) 428-4242
2929 Hickory St.
Dallas, TX 75087

Shelter
Baylor College of Dentistry Phone: (214) 828-8100 Dentistry
Crisis Center of Northeast Texas Phone: (800) 656-4673 or 
            (800) 656-HOPE
Crisis intervention, advocacy and or counseling 
Family Place Battered Women's Hotline & Shelter Phone: (214) 941-1991
Rockwall, TX 75087
Shelter
Food Stamps Phone: (972) 771-8386 Food
Genesis Women's Shelter Phone: (214) 946-HELP (4357)
Dallas, TX 75219
Shelter
Greenville Community Health Center Phone: (972) 772-8194 Local primary health care clinic
Helping Hands Phone: (972) 771-4357
Rockwall, TX 75087
Rental, utility, and food assistance
Helping Hands Health Center Phone: (972) 772-8194 Medical assistance